What others say about us

An excellent value for the quality of work you receive. The free shipping and high-resolution scanning make it a much better... Read more

Dennis O.

After cleaning out my attic, I found my late husband's collection of 35mm negatives. I had no way to view them. Sending them... Read more

Susan B.

The human restoration service is 100% worth it. I had a photo of my great-grandparents that was torn, faded, and had water s... Read more

Ava J.

The free shipping box was so easy.

David P.

The restoration service is like magic! They fixed a photo I thought was ruined forever. I'm so grateful for their work and a... Read more

Amanda H.

A truly wonderful service.

Emily R.

I needed to scan my grandmother's entire photo collection before we sold her house - decades of memories in shoeboxes and al... Read more

Ernest G.

The prepaid box is a genius idea. It takes all the guesswork out of sending your photos. The whole process is designed to be... Read more

Matthew B.

So happy with the results!

Sarah L.

This service exceeded my expectations in every way. I'm an artist and wanted to incorporate old family photos into a mixed-m... Read more

Christine M.

Incredible quality. Free shipping sealed the deal for me.

Kevin H.

My only small issue was that the initial upload to the gallery seemed a bit slow, but it might have been my internet connect... Read more

Michael D.

Great job! Highly recommend this service.

Andrew M.

I inherited a massive box of photos and negatives from my grandmother, and the task of digitizing them felt impossible. I di... Read more

Linda H.

Very impressed with quality!

Gregory F.

As a family historian, preserving old photos is incredibly important to me. I sent a test batch and was impressed at every s... Read more

Charles C.

Wonderful experience! Photos look beautiful now.

Theresa R.

Outstanding service and quality work!

Laura B.

I had a box of photos that were starting to fade and get that old photo smell. It's such a relief to have them preserved dig... Read more

Brenda C.

My old photos look amazing. Thank you!

Maria G.

Free shipping is a huge plus. It made the decision to finally get my photos scanned so much easier. The whole process was sm... Read more

Paul G.

Perfect! Exactly what I needed.

Mike T.
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Frequently Asked Questions

Got questions? We’ve got answers! Browse our FAQ or reach out to us anytime by email, phone, or social media. We’re here to help make your journey smooth sailing

How do I know how many photos I have?

A rough rule of thumb is to stack your photos together and measure the height. One inch equals approximately 100 photos. Of course, this is just an average estimate and is affected by the thickness of your photo paper.

How will you ensure my photos are kept safe during the entire process?

Safety of your media is our #1 concern, because we know how precious these memories are to you. We use multiple security measures, including:

  • 24/7 monitored facilities with security cameras
  • Climate-controlled storage areas
  • Professional handling by trained technicians
  • Advanced tracking systems
  • Real-time monitoring of all shipment tracking information

As a result of these measures, it is extremely rare that anything unexpected would happen to the media you send to us.

Will I get my original photos, tapes, and other media returned to me?

Do I get my original photos & video tapes back?

Do I get my original photos & video tapes back?

We work as fast as we scan. Sometimes, we are able to return your media to you in under 6 weeks. We believe that slow and steady wins the race. This is why we only scan each photo individually by hand, instead of using more automated processes. This ensures the highest resolution and fidelity of your memories. Digitizing decades’ worth of memories is a large undertaking, and we don’t think this is something you’d want to rush and then regret - or worse, have to redo in the future.

How long does it take?

We cannot provide a guaranteed time frame. Our aim is to have everything physically returned to you in approximately 6 to 8 weeks after you send them out. This includes both digitization and shipping times. However, occasionally, it may take longer than this to complete everything. Likewise, depending on the circumstances, it may also be faster.

In any case, even before you get your physical media back, you will be able to view and download your photos on our cloud service.

Frequently Asked Questions

Got questions? We’ve got answers! Browse our FAQ or reach out to us anytime by email, phone, or social media. We’re here to help make your journey smooth sailing

Phone Number

1-888-298-2239

Address

Connecticut: 157 Church St, Suite 1900, New Haven, CT 06510

California: 2108 N St, Suite 13781, Sacramento, CA 95816