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Prints & Albums
All your photos are digitized at the highest resolution. Printed photos are scanned at 1200 DPI, while slides & negatives are digitized at 5900 DPI. This is 16x the resolution of leading competitors. We individually hand scan each image to ensure there’s no scratches or damage to the photo.
Wall Art
All your photos are digitized at the highest resolution. Printed photos are scanned at 1200 DPI, while slides & negatives are digitized at 5900 DPI. This is 16x the resolution of leading competitors. We individually hand scan each image to ensure there’s no scratches or damage to the photo.
Frames
All your photos are digitized at the highest resolution. Printed photos are scanned at 1200 DPI, while slides & negatives are digitized at 5900 DPI. This is 16x the resolution of leading competitors. We individually hand scan each image to ensure there’s no scratches or damage to the photo.
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All your photos are digitized at the highest resolution. Printed photos are scanned at 1200 DPI, while slides & negatives are digitized at 5900 DPI. This is 16x the resolution of leading competitors. We individually hand scan each image to ensure there’s no scratches or damage to the photo.
Fun
All your photos are digitized at the highest resolution. Printed photos are scanned at 1200 DPI, while slides & negatives are digitized at 5900 DPI. This is 16x the resolution of leading competitors. We individually hand scan each image to ensure there’s no scratches or damage to the photo.
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Frequently Asked Questions
Got questions? We’ve got answers! Browse our FAQ or reach out to anytime by email/phone number or any social media. We’re here to help make your journey smooth sailing
A rough rule of thumb is to stack your photos together and measure the height. One inch equals approximately 100 photos. Of course, this is just an average estimate and is affected by the thickness of your photo paper.
Safety of your media is our #1 concern, because we know how precious these memories are to you. We use multiple security measures, including:
- 24/7 monitored facilities with security cameras
- Climate-controlled storage areas
- Professional handling by trained technicians
- Advanced tracking systems
- Real-time monitoring of all shipment tracking information
As a result of these measures, it is extremely rare that anything unexpected would happen to the media you send to us.
Do I get my original photos & video tapes back?
We work as fast as we scan. Sometimes, we can able to return your media back to you before 6 weeks. We believe that slow and steady wins the trace. This is why we only scan each photo individually by hand, instead of using more automated processes. This ensure the highest resolution and fidelity of your memories. Digitizing decades’ worth of memories is a large undertaking, and we don’t think this is something you’d want to rush and then regret - or worse, have to redo in the future.
We cannot provide a guaranteed time frame. Our aim is to have everything physically returned to you in approximately 6 to 8 weeks after you sending them out. This includes both digitization and shipping times. However, occasionally, it may take longer than this to complete everything. Likewise, depending on the circumstances, it may also be faster.
In any case, even before you get your physical media back, you will be able to view and download your photos on our cloud service.
Frequently Asked Questions
Got questions? We’ve got answers! Browse our FAQ or reach out to anytime by email/phone number or any social media. We’re here to help make your journey smooth sailing
Phone Number & SMS
(510) 930-2239
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