Key Restoration Feature
Correct Exposure
Color Temperature
Contrast + Clarity
Restore Faded Colors
Remove Noise
Remove Dust & Scratches
Enhance Faces
Remove Red Eye
Crop + Rotate
Remove Motion Blur
Sharpens Focus
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The Trust Of Over 10,000 Families
We're different because we truly care
0 Years
of Amazing Experience
0 Million+
Memories Preserved
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Happy Customers
Because We Care
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Frequently Asked Questions
Got questions? We’ve got answers! Browse our FAQ or reach out to us anytime by email, phone, or social media. We’re here to help make your journey smooth sailing
A rough rule of thumb is to stack your photos together and measure the height. One inch equals approximately 100 photos. Of course, this is just an average estimate and is affected by the thickness of your photo paper.
Safety of your media is our #1 concern, because we know how precious these memories are to you. We use multiple security measures, including:
- 24/7 monitored facilities with security cameras
- Climate-controlled storage areas
- Professional handling by trained technicians
- Advanced tracking systems
- Real-time monitoring of all shipment tracking information
As a result of these measures, it is extremely rare that anything unexpected would happen to the media you send to us.
Do I get my original photos & video tapes back?
We work as fast as we scan. Sometimes, we are able to return your media to you in under 6 weeks. We believe that slow and steady wins the race. This is why we only scan each photo individually by hand, instead of using more automated processes. This ensures the highest resolution and fidelity of your memories. Digitizing decades’ worth of memories is a large undertaking, and we don’t think this is something you’d want to rush and then regret - or worse, have to redo in the future.
We cannot provide a guaranteed time frame. Our aim is to have everything physically returned to you in approximately 6 to 8 weeks after you send them out. This includes both digitization and shipping times. However, occasionally, it may take longer than this to complete everything. Likewise, depending on the circumstances, it may also be faster.
In any case, even before you get your physical media back, you will be able to view and download your photos on our cloud service.
Frequently Asked Questions
Got questions? We’ve got answers! Browse our FAQ or reach out to us anytime by email, phone, or social media. We’re here to help make your journey smooth sailing
Phone Number
1-888-298-2239Address
Connecticut: 157 Church St, Suite 1900, New Haven, CT 06510
California: 2108 N St, Suite 13781, Sacramento, CA 95816
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